INTRODUCTION TO ROOT CAUSE ANALYSIS
Root Cause Analysis is one of the very basic action required to solve day to day operational issue. This training will train the participants to look deeper into issue to identify actual causes of the problem. Fix underlying causes and make sure it remain fixed is the good approach to help organization to become more efficient.
This training course uses a practical approach to systematically state the problem, understand the situation, root up the cause, fix the cause and make sure the problem remains fixed. A concise and yet flexible approach, this proven model can solve your day-to-day operational problems. Plus it can be expanded to solve more complicated problems, ensuring they are solved at the root cause level to effectively prevent recurrence.
LEARNING OUTCOME
At the end of this course, the participants will be able to :
- Definition & Purpose of Root Causes Analysis.
- Understanding the nature of root causes.
- Ability to differentiate the type of cause.
- Appropriate tools to drill down to root causes.
- Selecting appropriate problem solving tools and using it in a structured manner.
- Lead a group for improvement to solve problems in the organization.
TARGET AUDIENCE
- Quality assurance and quality control professionals
- Quality managers and supervisors
- Project managers
- Engineers and technical staff
- Anyone involved in product development and quality management
COURSE TRAINERS
All trainers are full time employees and experienced quality professionals. They are all practising consultants. Each one of them has come from a commercial or industrial management background and you will find they understand your requirements very well.
COURSE DURATION
This is a 1 day highly interactive, entertaining and useful course running from 9.00 am to 5.00 pm.
MODULE 1 – DEFINITION & PURPOSE
- What is root cause.
- Why identifying Root Causes is important for problem solving
MODULE 2 – UNDERSTANDING THE NATURE OF ROOT CAUSES
- Who, What, Why, When ,Where & How.
- Why it is difficult to identified?
- Data collection and analysing data.
MODULE 3 – TYPES OF CAUSES
- Direct
- Contributing
MODULE 4 – ROOT CAUSE ANALYSIS TOOLS
- Why Why
- 8D
- Fish Bone Diagram
- Etc..
MODULE 5 – HOW TO USE ANALYSIS TOOLS
- Gain knowledge of tools.
- Forming team and conforming responsibilities
MODULE 6 – HOW TO LEAD PROBLEM SOLVING TEAM
- Determine the objective of the team.
- Sharing information within team.
- Effective monitoring mechanism
- Effective method of productive meetings.
- Inspiring team for problem solving activities.
MODULE 7 – EXAMPLE OF ROOT CAUSES ANALYSIS
- Sharing previous analysis reports.
- Sharing knowledge
MODULE 8 – Q&A AND CLOSING
- Q&A
- Open for new ideas
- Closing Speech